Print and Mail Services for Local, State and Federal Government
Flagstaff Print, Mail and Digital provides commercial printing, bulk mail, fulfilment and accessible formats for local councils, NSW Government agencies and Australian Government departments. As a not-for-profit social enterprise and Australian Disability Enterprise based in Wollongong, we help government buyers deliver clear, compliant communications to the community while meeting their social procurement and disability inclusion commitments.
From community consultation mail-outs and council newsletters to annual reports, Braille documents and branded stationery ordered through an online portal, our team handles the whole job: data, print, mail preparation and Australia Post lodgement. Every project supports meaningful employment for people with disability.
Why government buyers choose Flagstaff
Simplified procurement
NSW and Commonwealth procurement rules allow government buyers to engage a disability enterprise directly, without running a full open tender. That means less administrative work and faster turnaround for routine print and mail tasks.
Australia Post Bulk Mail Partner
We use approved DPID and intelligent barcode printing to support compliant lodgement and dependable delivery for high-volume bulk mail services.
Everything under one roof
Prepress, offset and digital commercial printing, data management, folding and inserting, warehousing and fulfilment and nationwide distribution, managed by one team.
Accessible communications
Braille and accessible formats help agencies communicate with every member of the community, including people who are blind or have low vision.
Social value you can report
Your spend supports employment for people with disability, giving your agency a tangible outcome to report against its Disability Inclusion Action Plan and social procurement targets.
How government procurement works with Flagstaff
Buying from a disability enterprise is recognised at all three levels of government. Here is a plain-English summary. Your procurement team will confirm how each provision applies to your purchase.
NSW Government agencies
NSW policy allows public sector agencies to buy goods and services from approved disability employment organisations without an open competitive tender, and without needing to purchase through State Contracts. The provision sits in Clause 5 of the Public Works and Procurement Regulation 2019.
NSW local councils
Section 55(3) of the Local Government Act 1993 exempts councils from the requirement to invite tenders when contracting with an approved disability employment organisation. The NSW Office of Local Government has also encouraged councils to consider giving weighting or preference to these organisations in their procurement policies.
Australian Government agencies
Appendix A of the Commonwealth Procurement Rules exempts purchases from a business that primarily exists to provide the services of people with disability, such as an Australian Disability Enterprise, from the Division 2 open tender requirements.
Disability Inclusion Action Plans
Under the Disability Inclusion Act 2014, NSW state and local government agencies develop Disability Inclusion Action Plans. Choosing a print supplier that employs people with disability is a practical way to turn those commitments into measurable outcomes.
For more detail on the legislation, visit our social procurement partner page.
Print and mail services for government
Bulk mail and community notices
Council newsletters, community consultation letters, program notices and public information campaigns, addressed, barcoded and lodged with Australia Post. Our mail house team also offers data cleansing and address matching so your message reaches the right households.
Braille and accessible formats
Accessible versions of notices, guides and business cards, produced alongside your standard print run so every audience receives the same information. Learn more about our Braille printing services.
Online print management for multi-site agencies
Give every branch, depot or regional office one secure portal to order approved, on-brand items, with central control over brand consistency and spend. See how online print management works.
Reports, publications and training materials
Annual reports, publications, strategy documents and training manuals, with a full range of binding and finishing options.
Stationery, forms and identification
Letterheads, envelopes, NCR books for field and counter staff, and name badges and ID cards.
Community kits and event materials
Information packs, welcome kits and event materials for community days and consultations, assembled, stored and dispatched from our warehouse.
Document scanning
Turn paper records into searchable digital files with our document scanning services.
Trusted by government
From major government departments to grassroots community organisations, our clients rely on us for reliability, speed and social value.
How it works
- Share your brief. Tell us about your project, quantities, timing and any mailing data.
- Receive your quote. We provide a clear quote and the supplier information your procurement team needs.
- Approve your proof. We prepare print-ready proofs and confirm mail specifications before production.
- Print, pack and deliver. We produce, prepare and lodge your mail with Australia Post, or deliver to your sites anywhere in Australia.
Frequently Asked Questions
Can NSW Government agencies buy from Flagstaff without going to tender?
Yes, in most cases. NSW public sector agencies can purchase directly from approved disability employment organisations without an open competitive tender or State Contracts approval. Your procurement team will confirm how this applies to your purchase.
Do NSW councils need to tender for print and mail work with Flagstaff?
Section 55(3) of the Local Government Act 1993 exempts councils from tendering when contracting with an approved disability employment organisation. Councils should still follow their own procurement policy and record the reason for using the exemption.
Can Australian Government departments engage Flagstaff directly?
The Commonwealth Procurement Rules include an exemption from the Division 2 open tender rules for businesses that primarily exist to provide the services of people with disability, such as Australian Disability Enterprises.
Do you manage Australia Post lodgement for government mail-outs?
Yes. As an Australia Post Bulk Mail Partner, we handle data preparation, barcoding, mail sorting and lodgement, helping agencies access bulk postage rates and dependable delivery.
Can you produce accessible versions of government documents?
Yes. We produce Braille and accessible formats alongside standard print, so agencies can meet their accessibility commitments in a single job.
Do you work with government agencies outside NSW?
Yes. We are based in Wollongong and deliver print, mail and fulfilment for clients across Australia.
Talk to us about your next government project
Whether you need a one-off community mail-out or an ongoing print partner across multiple offices, our team is here to help.
Call (02) 4272 0257 or contact us online.