Turn years of paper records into a secure, searchable digital archive. Flagstaff Print, Mail and Digital's document scanning service converts physical files into organised digital documents using OCR (optical character recognition), so instead of searching through boxes, you can find a client name, a date or a reference number in seconds.

Our Wollongong-based team handles every project from start to finish: scanning, indexing, quality verification, and secure delivery of your digital files, with certified secure shredding available once you confirm the digital copies meet your standards.

How It Works

• Scan: Documents are professionally scanned at high resolution, with OCR applied to make the text searchable.
• Index: Each file is catalogued to a structure that suits how your business works, by document type, date, client orproject reference, or department.
• Verify: You review and confirm the quality and completeness of your digital files before anything happens to the paper originals.
• Deliver: We supply digital files in your preferred format, with a backup copy on a separate USB drive for business continuity.
• Destroy (optional): Once you're satisfied with the digital archive, we can securely shred eligible paper originals and issue a certificate of destruction.

Why Digitise Your Records

• Save space and cut offite storage costs by retiring filing cabinets and archive boxes.
• Find any document in seconds with OCR-powered search, rather than searching physical archives by hand.
• Reduce the risks that come with paper: fire, flood, theft, and simple deterioration can destroy decades of records inhours, and insurance can't replace the originals.
• Manage privacy obligations more easily.Digital systems let you control who can access records, which is far harder to guarantee with a filing cabinet.

Why Choose Flagstaff

Flagstaff Print, Mail and Digital is a Wollongong-based, verified social enterprise and registered NDIS provider. Every scanning and shredding job supports meaningful employment for people with disability. For organisations with social procurement commitments under NSW or Commonwealth frameworks, directing your document scanning spend to Flagstaff counts toward your social value reporting.

Read more about our social procurement impact or see the full picture in our guide to going digital without losing anything.

Frequently Asked Questions

Do I have to keep paper originals after scanning?
‍For most business records, a high-quality digital scan is accepted asequivalent to the paper original. Some documents may have specific legal requirements to retain the original, particularly where a wet signature is required for enforceability. We recommend checking with a lawyer or records management professional if you're unsure about a specific document type.

‍Is there a minimum volume for document scanning?
‍No. Small businesses benefit from document scanning as much as large organisations, often more so, since they typically have less capacity to manage manual record retrieval. Get in touch to discuss what's involved for your volume and document types.

‍How much does document scanning cost?
‍Pricing depends on document volume, condition, and the complexity of the indexing you need. Contact us for a tailored quote based on your specific project.

‍Can Iget a backup of my digital files?
‍Yes. Alongside your primary digital delivery, we provide an additional backup copy on a separate USB drive to protect against data loss and support business continuity.

‍Will you shred my originals straight away?
‍No. We won't shred until you've reviewed and confirmed your digital files are complete and meet your standards. This step protects you and is standard practice on every project.

‍How does choosing Flagstaff support our social procurement targets?
‍Flagstaff Print, Mail and Digital is a People, Planet First verified social enterprise. Businesses and government agencies with social procurement obligations under NSW or Commonwealth frameworks can direct their document scanning and shredding spend to Flagstaff and count it toward their social value reporting.

Ready to talk about your document scanning project? Call 02 4272 0257 or get in touch below.

Once your documents are safely digitised, our secure shredding service ensures confidential paper records are destroyed in line with privacy and data protection requirements.

We provide reliable, secure destruction for sensitive documents, helping you reduce risk and maintain compliance.

Take a step forward to a clutter-free office.
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